Cardinals Announce Ticket Refund Policy

With the announcement of the revised Major League Baseball schedule Monday, the Cardinals have now announced how fans can get refunds for the games scrapped from the original schedule for July through September. Season ticket holders will get an account credit, unless they ask for a refund. Single game ticket buyers will get an automatic refund, including all fees, unless those tickets were purchased with a gift card or in person at the box office. Those tickets can be returned in person, or by mail with a form found on the team’s website. The same is true for all-inclusive and party suite tickets. Luxury suite ticket holders will be contacted directly by the team. People who bought ten-, six-, and five-game ticket packs will get a refund based on the number of impacted games in the pack. Fans who bought tickets through a secondary provider, like StubHub, should contact the provider’s customer service staff.

For additional questions, e-mail [email protected] or call 314-345-9000.